RE/MAX Relocation >
Corporate Relocation >
Technology Capabilities >
Tracking System
RE/MAX Corporate Relocation Tracking System
When you work with RE/MAX Relocation, our Web-based relocation tracking system is accessible to you, your transferees, your RE/MAX Relocation account team Ð and all other affiliated service partners as needed.
The portal combines an array of services from multiple parties into a single Web-based platform. This collaborative workspace increases the efficiency of policy administration, document management, cost and service tracking, service orders, referrals, real estate transactions and all supplier services.
With rights of entry defined by their role in the process, individuals have immediate, secure access to up-to-the-minute documents and data. In addition, your staff has access to tracking and reporting tools covering all aspects of the relocation process. You and your employees do not have to rely on information that is uploaded to an interface; you see what we see. This real-time access is rare in an industry in which nightly or even weekly file updates remain the norm.
There is no access fee to use the tracking system. Our goal was not to create a self-service relocation program, but to create an environment that is functional and flexible, so that it reduces the amount of work required of your HR staff and your employees. Of course, direct, live contact with your RE/MAX Relocation Account Executive always remains just a phone call away, 24/7.
The tracking system automatically generates and sequences all tasks and documents based on your predetermined requirements. The database recognizes key dates in the process such as:
- Close of sale on a property
- Household goods pickup
- Household goods delivery
- Expiration of temporary living benefits
Once data is entered, the tracking system alerts our Account Executive, your HR staff, and your individual transferees of these key dates, providing a powerful planning and management tool. The system integrates your unique relocation policy and a relocating family's unique needs Ð without sacrificing efficiencies of automation.
Other benefits of the system include:
Improved productivity: Your HR staff, employees and RE/MAX Relocation account team share information in real time.
Communication with suppliers: Information crucial to the success of the relocation is immediate and complete.
Centralized billing: All billing information comes from a single data source, thus reducing errors caused by redundant data entry.
The overall result is fewer phone calls, faxes, photocopies, and overnight shipments Ð and more time to focus on the priorities: reducing your relocation expenses, managing service levels, and streamlining processes.
Areas and levels of access are restricted by log-on identification and encrypted passwords. A proven high-volume design allows access by large numbers of users, while protecting data that needs to remain unchanged. All details about a specific relocation, as well as multiple tracking views of your overall program, are always accessible to you.
To learn more about how RE/MAX Relocation and our Web-based tracking system can reduce your expenses while improving your employees' experience, contact us today.